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Quality Management System

STATEMENT BY THE GENERAL DIRECTOR OF RN-BUNKER LLC ON POLICY AND PURPOSES IN THE FIELD OF QUALITY.

RN-Bunker LLC, a subsidiary of PJSC NK Rosneft,holds the leading position in the Russian bunkering market and operates in key regions of the country: Nakhodka, Vladivostok, Yuzhno-Sakhalinsk, Arkhangelsk, Murmansk, St. Petersburg, Novorossiysk, Tuapse, Samara, Rostov-on-Don. One of the main competitive advantages of the company is the developed production infrastructure.

The main goal of RN-Bunker is to assist our clients in purchasing the highest quality products in a cost-effective manner, as well as expanding the product line and services that meet international quality standards.

The quality management strategy is based on increasing customer satisfaction with the sale of petroleum products in the Russian bunker market, , as well as creating and maintaining the effective functioning of the quality management system for compliance with the requirements of ISO 9001: 2008.

Achieving the set goals of RN-Bunker LLC ensures the implementation of the following principles:

  • Compliance with the requirements of the current legislation, international agreements, regulatory requirements governing the sale of petroleum products in the bunker market;
  • Identification and implementation of current and future customer needs, continuous monitoring of their expectations and satisfaction;
  • Improving the efficiency of the Company's management by improving the commercial and financial planning, risk management of the Company;
  • Creation of better conditions for personnel support and development programs to achive the objectives of the Company, as well as the functioning and improvement of the quality management system;
  • Timely and complete provision with the necessary resources of quality management system processes;
  • Management of the Company's activities as a system of interrelated business processes;
  • interconnectedness and general orientation of the goals of all divisions within the Company;
  • continuous improvement of the Company's services;
  • Making management decisions based on a continuous analysis of the Company's performance
  • Mutually beneficial and long-term cooperation with suppliers and customers.

Rosneft bunker demonstrates bona fide commitment to compliance with requirements and obligations generally assumed worldwide – legislative, ethical and other professional norms and standards. The Company adheres to the principle of zero tolerance to corruption and any forms and manifestations in the course of exercising its operational, Investorsment and other activities.